HOW MUCH IS IT TO BOOK AND WHEN IS FINAL PAYMENT DUE?

To book a wedding package a $600 non-refundable deposit is required.  This deposit can only be paid via the booking form below by credit card only.

All prices are as per website and current and valid and inclusive of GST. We don’t hold dates without a deposit as Queens is a very popular place to book.  For events booking the venue greater than 12 months in advance please note your price that you booked in at is locked in at the price.  We don't charge additional surcharges to accommodate for yearly price increases in stock, wages, outgoings etc.  Our package pricing does increase each year to reflect conditions. We only offer 5% discount on your booking if you book and pay in full at time of booking.

Payment of deposit signifies your agreement to these terms and conditions.  Once the deposit has been received the booking is confirmed and a confirmation email and pro-forma invoice is sent.  Final payment is due 21 days prior to event unless otherwise arranged.   

A $3.90 credit card charge for all payments made by credit card every time your card is charged. 

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SECURITY

In some circumstances we will request security to be hired for some events.  To find out if this is required please discuss this with your event coordinator.

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CANCELLATION

Please note when you book your event at Queens you are booking for a set time period, so if you or your guests don't arrive on time we don't push the start time back.  Your event time starts from the time you book and cannot be changed on the day.  It will also end at the designated end time as booked.  

When you are organizing your event ensure you tell your guests to be on time.  We don't offer refunds for no-shows, last minute cancellations or lateness.  Once final payment is made no refunds for whatever reason are permitted.  We as all venues have overheads, bills, permanent staff wages etc to pay and when you cancel your event these bills still exist and have to be paid, and by cancelling your event we could have booked it with someone else.  When you pay your deposit/payment this signifies that you agree to our operational policies (including the cancellation policy) and our terms and conditions.

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RSA

Responsible Service of Alcohol is always enforced at Queens.  If you are attending an event at Queens we highly advise that you DON'T preload on drinks prior.  We are a cocktail bar and cocktails contain more alcohol then a standard drink, so consuming drinks prior your arrival to Queens is not a good idea. WE WILL REFUSE SERVICE TO THOSE GUESTS WHO ARE INTOXICATED ON ARRIVAL, and we will cease service to those guests who are showing signs of intoxication upon first arrival.

We only encourage responsible drinking at all times with great times and great smiles.  Any person who engages in unsociable or aggressive conduct, is found to be or is assumed to be doing drugs on premises will be asked to leave. We don't tolerate any abusive behavior at all.

Last drinks is called 15 minutes prior to end of service of which only one drink per person is permitted to be served.  During the course of the function we don't provide multiple beverages for one person to consume at once either.

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LIABILITIES AND DAMAGES.

Clients and their guests or any other persons attending the event are financially responsible for any damage sustained in any part to the premises.  Queens Event Space and all employed staff assume no responsibility or liability for any damages to any property of the client, injury or harm caused during the function to the client and/or guests or attendees of the function, or through use of venue or its equipment, consummation of beverages or food supplied by Queens Event Space for the client and guests/attendees.  Queens Event Space will not accept responsibility for damage or loss of any items left on premise during, before or after the function.  The client 'indemnifies' Queens event Space, from and against all costs, claims, expenses and losses suffered or incurred by the client, guests or attendees to the function.  Public policy insurance is in place, we suggest you organize your own insurance for your guests if you feel the need to.